Report spam

SMS spam

Forward the message to the Spam SMS service on 0429 999 888. You will be billed the standard rate charged by your provider for sending an SMS.

Email spam

Forward the message to the Spam Intelligence Database at When forwarding an email, don’t change the subject line or add additional text. The ACMA will contact you should we require further information.

Before making your complaint, report or enquiry, please note the Spam Act does not cover:

  • Refunds for scams—if you suspect you have been scammed, visit the Australian Competition and Consumer Commission's Scamwatch website or phone the ACCC at 1300 302 502 during business hours.
  • Voice telemarketing—visit the Do Not Call Register to make a complaint.
  • The content of spam—if you received spam that you believe is offensive, you can report it to the Office of the Children's eSafety Commissioner.
  • Faxes—visit the Do Not Call Register to register your fax number and make a complaint.
  • Mobile premium services—information is available from the ACMA website, or contact your telephone service provider.

The ACMA’s Privacy Policy contains information including how you can access and correct personal information, how you can make a complaint about the ACMA’s compliance with the Privacy Act and Privacy contact details.

To learn more about why the ACMA is collecting personal information as part of this process, and the purposes for which that information will be used, please see the Collection Notification information here.

Below are some other resources:

Last updated: 20 February 2017

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