The ACMA Communications Report 2008-09 fulfils the ACMA's statutory reporting requirements under section 105 of the Telecommunications Act 1997 to report to to the Minister for Broadband, Communications and the Digital Economy on matters relating to the performance of carriers and carriage service providers including consumer satisfaction, consumer benefits and quality of service.
The report provides a comprehensive overview of developments in the Australian telecommunications industry for 2008-09 and also covers many aspects of the broadcasting and radiocommunications industries.
The report provides an overview of the telecommunications industry including service developments and industry performance in meeting statutory service obligations and reports on the development of the digital economy and its impacts on the telecommunications and broadcasting sectors. It also examines how Australians are using digital communications and media to participate in the digital economy.
Data in the report is drawn from a range of sources including information reported by industry to the ACMA, the ACMA's research using third-party public sources and commissioned surveys and analysis.
The report was tabled in Parliament on 12 January 2010.
Structure of the report
Starting with introductory comments by the Chairman and an executive summary, the report contains key indicators and six chapters. A glossary and index is also provided.
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