The ACMA

Performance Public resource management

This section of the corporate plan summarises how we will achieve our purpose. Our performance information is represented by three strategies, which are aligned to our purpose.

  1. Safeguards, advice and education—we provide regulatory safeguards, education and advice to promote confidence in media and communication services in Australia.
  2. Public resource management—we manage the radiofrequency spectrum and other public communication resources for the benefit of all Australians.
  3. Enabling strategies—we deliver valued services and expertise to support public interest outcomes and our stakeholders.

This plan provides a four-year overview of how we will progress these strategies, specifies the envisioned activities and sets out areas of focus. It also provides the framework we will use to measure our performance. We will use this data to report on our performance in our annual report and Annual Performance Statement.

We have adopted the following definitions to accurately capture and convey performance information:

  • Activity—a large body of work that clearly demonstrates to the public our value and impact as an organisation.
  • Performance measure—a plan or course of action taken to achieve an intended result.
  • Target—a specific deliverable that can be measured to determine the level of success of a plan or course of action taken to achieve an intended result.

For further information on the ACMA's Portfolio Budget Statements (PBS) and Key Performance Indicators, please download the full version of the 2017–21 corporate plan.

2. Public resource management

Strategy: We manage the radiofrequency spectrum and other public communication resources for the benefit of all Australians

Public resource management PBS
(page)

Activity:

We plan the availability of Australia’s radiofrequency spectrum to optimise its value to the Australian community.

Performance measure:

Regulatory arrangements support movement of spectrum to its highest value use.


Targets:

  • Annual release of the five-year spectrum outlook and priorities for the spectrum management work program after consultation with government
    and industry.
  • Work programs identify needs of spectrum users and potential bands for assessment of changed highest value use.
96

Activity:

We allocate and license access to the radiofrequency spectrum, using both administrative and market-based methods, ensuring adequate provision for defence, public safety and community purposes.

Performance measure:

Spectrum users are able to access spectrum on terms and conditions that meet their needs, subject to other users and spectrum management objectives.


Targets:

  • Spectrum users and licensees have opportunities to provide their views to the ACMA.
  • Administrative pricing arrangements are implemented in a timely manner.
  • Reserve prices are set and advice about auction methodologies provided prior to auction.
  • Advice to government and spectrum users about market-based approaches is provided throughout the spectrum reallocation process.
96

Activity:

We administer licensing and number allocation arrangements that promote efficiency, innovation and competition in the Australian telecommunications industry.

Performance measure:

Administering licensing and number allocation arrangements that promote efficiency, innovation and competition in the Australian telecommunications industry.


Targets:

  • Apparatus licences allocated within statutory timeframes.
  • Allocation of carrier licences within statutory timeframe of 20 business days.
  • Numbering provider meets 100 per cent of contractual milestones.
96

Activity:

We mandate technical standards to reduce interference and health and safety risks associated with the operation of radiocommunications devices, and administer submarine cable protection zones.

Performance measure:

Technical rules and systems support increasing levels of assignment activities by third parties.


Targets:

  • At least 90 per cent of frequency assignments are made by accredited persons.
  • 100 per cent of device registrations are performed by accredited persons.
97

Activity:

We manage the risk of interference and other harms through investigation and other compliance and enforcement activities, and education programs.

Performance measure:

Compliance and enforcement work informed by identifying priority compliance areas in consultation with industry.


Targets:

  • Priority compliance areas for 2017–18 published by December 2017 after consultation with industry.
  • On average, complaints about interference are resolved in fewer than 45 days and investigations are completed within 90 days.
96

Activity:

We represent Australia in international spectrum management forums and on satellite coordination, and empower third parties to provide support services.

Performance measure:

Effective leadership and coordination of Australian industry participation in international spectrum harmonisation and satellite coordination processes.


Targets:

  • International satellite coordination services provided in accordance with established processes and agreements.
  • Support Australian participation in the International Telecommunication Union Radiocommunication Sector (ITU-R) and regional spectrum management forums.
96

Activity:

We will help modernise Australia’s spectrum management framework by implementing new spectrum management legislation.

Performance measure:

Program of work established to deliver reforms and manage transition to new regulatory arrangements.


Target:

  • Implementation activities arising from the Spectrum Review are delivered in accordance with one-year and five-year work plans.
97

See our performance information for Safeguards, advice and education.

See our performance information for Enabling strategies

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