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Complain about a broadcaster

We only investigate your complaint about a TV or radio station if you have first complained directly to them.

We only investigate complaints about a broadcaster if both of following apply, that is you:

  • have already completed the broadcaster's complaints process
  • made your complaint in writing to the broadcaster

1 of the following must also apply:

  • you are not satisfied with how the broadcaster handled your complaint
  • you did not hear back from the broadcaster within 60 days of making your complaint

Documents you need

When you complain about a broadcaster, you need to provide us with all of the following:

  • a copy of the original complaint you made to the broadcaster
  • a copy of the broadcaster's reply, if you received one
  • any other relevant communication you have had with the broadcaster

Submit your complaint

You can complain by taking 1 of the following steps:

  • complete our ACMA complaint form and email it to us at broadcasting@acma.gov.au
  • write to us at PO Box Q500, Queen Victoria Building, NSW 1230.

Online complaints form

Complain about a broadcaster

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